Updated on October 13, 2026
These Terms of Service (these "Terms") are entered into between CodeTogether, Inc. ("Company," "we," or "us") and the individual or entity accessing or using Company's website, account portal, the hosted CodeTogether services (including CodeTogether AI and CodeTogether Live), or the plugins, extensions, and other client software that Company provides for use with IDEs, editors, AI coding tools, and CI/CD systems (the "Software") (together, the "Service") ("Customer," "you," or "your"); Company and Customer are each a "Party" and together the "Parties".
1. Acceptance of terms
1.1 Agreement to Terms. By checking the box to accept these Terms, creating an account, installing the Software, or accessing or using the Service, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree, do not create an account, install the Software, or use the Service.
1.2 Entire Agreement for Self-Service Use. These Terms, together with the Privacy Policy, are the complete and exclusive agreement between Customer and Company governing Customer's access to and use of the Service. There is no separate customer agreement that modifies, supplements, or overrides these Terms unless expressly agreed to in a writing signed by an authorized representative of Company.
1.3 Capacity. If you are agreeing to these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, in which case "you" and "Customer" refer to that entity.
2. Eligibility and account registration
2.1 Eligibility. You must be at least 18 years old and able to form a binding contract to use the Service.
2.2 Account Information. You must provide accurate, current, and complete information when creating an account and must promptly update it if it changes. You are responsible for all activity that occurs under your account.
2.3 Account Security. You are responsible for maintaining the confidentiality of your login credentials and for restricting access to your account. Notify Company immediately of any unauthorized use of your account.
2.4 Authorized Users. Customer may allow its employees and contractors to use the Service under its account ("Authorized Users"). Customer is responsible for its Authorized Users' compliance with these Terms.
3. Description of the Service
The Service consists of Company's hosted software development products, currently CodeTogether AI, which measures how developers and teams work, including their use of AI coding tools, and provides analytics, insights, and AI-powered features (the "AI Features"), and CodeTogether Live, which lets developers edit, review, and debug code together in real time, offered under the subscription plans described in Section 4 below. The Service includes the Software, which is licensed to you under Section 13.3; see Section 15 and our Privacy Policy for information about the data the Software collects. Company may modify, update, or discontinue features of the Service from time to time.
4. Subscription plans and usage limits
4.1 Plans. Company offers the Service under the subscription plans described on Company's pricing page and selected by Customer at checkout, which currently include the following:
- Starter — up to 3 portal/web users, up to 10 developers (with reporting), and 500 AI Credits per month.
- Team — up to 10 portal/web users, up to 25 developers, and 2,500 AI Credits per month.
- Company — unlimited portal/web users, per-developer seats (25-developer minimum), and 100 AI Credits per developer per month.
Company may introduce new plans, or modify the features, limits, or availability of an existing plan, from time to time; a material reduction to a plan Customer has already purchased will not take effect until Customer's next renewal.
4.2 Plan Limits. Each subscription is subject to the developer, portal/web user, AI Credit, feature, and other usage limits shown for the plan Customer selects at checkout or in the account portal.
4.3 Exceeding Limits. If Customer's usage approaches or exceeds the limits of its plan, Company may notify Customer (including, where applicable, an organization's designated billing contact) and may require Customer to upgrade its plan, make an additional payment, or reduce usage before continuing to use the affected features.
4.4 AI Credits. AI Credits are consumed by AI Features, such as dynamic reports, chat, advanced insights, and scheduled AI-generated reports or emails, at the rates shown in the account portal or product documentation, which may vary by feature or model. Scheduled AI Features that Customer or its Authorized Users set up consume AI Credits each time they run. Collecting data through the Software does not consume AI Credits. If Customer's AI Credits for a month are used up, AI Features may be unavailable until the next allocation unless Customer upgrades its plan or purchases a Credit Pack. Unless otherwise stated for Customer's plan, AI Credits included in a plan are allocated each billing month (including on annual plans), expire at the end of the month for which they are allocated, and do not roll over. Company may also offer additional AI Credits for purchase separately from a plan ("Credit Packs"). The price, expiry, and other terms of a Credit Pack are shown at purchase, and AI Credits included in Customer's plan are used before Credit Pack credits. All AI Credits have no cash value and are non-refundable and non-transferable.
4.5 Free Services. Company may offer parts of the Service free of charge, such as, currently, CodeTogether Live ("Free Services"). Free Services are provided without any service commitment, may be subject to usage limits, and may be changed, limited, or discontinued at any time. Sections 5 through 7 apply only to paid subscriptions and purchases.
5. Subscription term, renewal, and cancellation
5.1 Subscription Term. A paid subscription begins on the date of purchase and continues for the billing period Customer selects (monthly or annual) (the "Subscription Term").
5.2 Auto-Renewal. Each subscription automatically renews for successive periods equal in length to the original Subscription Term (for example, a monthly plan renews monthly and an annual plan renews annually), until cancelled as described in Section 5.3.
5.3 Cancellation.
(a) How to Cancel. Customer may cancel its subscription at any time through the account portal or by contacting Company at legal@codetogether.com.
(b) Monthly Subscriptions. Cancellation must be submitted before the start of the next monthly billing period to avoid being charged for that period. Cancellation takes effect at the end of the then-current paid monthly period, and Customer retains access through the end of that period.
(c) Annual Subscriptions. Cancelling an annual subscription stops the subscription from renewing for a further annual term but does not entitle Customer to a refund or credit for the remainder of the then-current annual term. If Customer cancels before the end of its then-current annual term, Customer remains responsible for the Subscription Fees for the remainder of that term and retains access to the Service through the end of the paid term.
(d) No Prorated Refunds on Cancellation. Except as required by law, Company does not provide refunds or credits for the unused portion of a billing period upon cancellation.
5.4 Trial Subscriptions. Where Company offers a trial subscription in connection with self-service signup, the trial will continue for the duration disclosed at signup (the "Trial Period"). Company will disclose at signup whether payment details are required to start a trial. If a trial is not cancelled before the end of the Trial Period and Customer provided payment details at signup, the subscription will automatically convert to a paid subscription at the plan and pricing disclosed at signup, and billing will begin at that time. Customer may cancel a trial at any time before the end of the Trial Period, through the account portal or by contacting legal@codetogether.com, to avoid being charged.
6. Upgrades and downgrades
6.1 Upgrades. Customer may upgrade its plan at any time through the account portal. An upgrade takes effect immediately, and Company will charge Customer a prorated fee for the difference between Customer's current plan and the upgraded plan for the remainder of the then-current billing period.
6.2 Downgrades — Monthly Subscriptions. A downgrade to a monthly subscription takes effect at the start of Customer's next monthly billing period. Company does not provide a refund or credit for the difference in fees for the remainder of the then-current monthly period.
6.3 Downgrades — Annual Subscriptions. A downgrade to an annual subscription takes effect at Customer's next annual renewal. Customer remains on its then-current plan, and responsible for the associated Subscription Fees, for the remainder of the then-current annual term.
7. Fees; payment; billing
7.1 Fees. Fees for each plan are as shown at checkout or in the account portal at the time Customer purchases or changes a subscription.
7.2 Payment Authorization. By providing a payment method, Customer authorizes Company and its payment processor to charge that payment method for: (a) the initial Subscription Fees; (b) recurring Subscription Fees upon each renewal; (c) fees for any upgrade under Section 6.1; (d) any Credit Packs Customer purchases; and (e) applicable taxes.
7.3 Failed Payments. If Company is unable to successfully charge Customer's payment method, Company (or its payment processor) may retry the charge. Company may suspend or terminate Customer's access to paid features if payment cannot be collected after reasonable attempts, and may charge a failed-payment fee to the extent permitted by law and disclosed to Customer.
7.4 Pricing Changes. Company may change its published subscription prices from time to time. For monthly subscriptions, a price change will take effect at Customer's next monthly renewal following at least 30 days' notice. For annual subscriptions, Customer's pricing is fixed for the remainder of a paid annual term, and a price change will not take effect until Customer's next annual renewal.
7.5 Refunds. Except as required by applicable law or as Company expressly agrees in writing, all fees are non-refundable, including for any unused portion of a billing period.
7.6 Taxes. Subscription Fees are exclusive of applicable taxes, which Customer is responsible for except to the extent Company is required by law to collect them.
8. Acceptable use
You will not, and will not permit any user of your account to:
- Use the Service to violate any applicable law or regulation, or the rights of any third party, including intellectual property, privacy, or publicity rights;
- Upload, store, or transmit any virus, malware, or other harmful code, or attempt to gain unauthorized access to the Service, other accounts, or Company's systems or networks;
- Interfere with or disrupt the integrity or performance of the Service, including through excessive automated queries, denial-of-service attacks, or circumvention of usage limits;
- Reverse engineer, decompile, or disassemble the Service, or attempt to derive its source code, except to the extent such restriction is prohibited by applicable law;
- Resell, sublicense, rent, lease, or provide the Service to any third party outside your organization without Company's prior written consent, or use the Service to build a competing product;
- Conduct security testing, penetration testing, or vulnerability scanning of the Service without Company's prior written authorization;
- Use the AI Features to generate malware or other harmful code, or attempt to bypass, disable, or manipulate any safety, security, or usage control of the AI Features, including through prompt injection;
- Use the AI Features or Output to develop or train any artificial intelligence or machine learning model, or to build a product that competes with the Service;
- Use another user's account without permission, or misrepresent your identity or affiliation with any person or entity.
Company may investigate and take appropriate action against anyone who violates this Section, including suspending or terminating an account, at Company's discretion.
9. Customer Data; license; Aggregated Data
9.1 Ownership. As between the Parties, Customer retains all right, title, and interest in and to the source code, repositories, prompts, and other content it or its Authorized Users submit to the Service ("Inputs"); the development activity and AI tool usage data that the Software collects from Customer's environments, such as activity signals, AI agent sessions, token usage, and commit metadata ("Activity Data"); and the output that AI Features generate for Customer ("Output") (together, "Customer Data"). Company assigns to Customer any right, title, and interest Company may have in Output. Due to the nature of AI Features, Output may not be unique, and other customers may receive similar output.
9.2 License to Company. Customer grants Company a non-exclusive, worldwide license to access, host, process, analyze, and display Customer Data, and to use data about Customer's and its Authorized Users' use of the Service, in order to: (a) provide, secure, support, and improve the Service for Customer, including generating the team insights, dashboards, reports, and analytics that are a core feature of the Service; and (b) create and use Aggregated Data as described in Section 9.3.
9.3 Aggregated Data. Company may compile, aggregate, and analyze Customer Data and data about Customer's use of the Service to create statistical, aggregated, or de-identified data and analytics that do not identify Customer or any individual ("Aggregated Data"). Company may use, publish, and otherwise exploit Aggregated Data for any business purpose, including operating, securing, and improving the Service, industry and product benchmarking and reporting, research, and marketing, during and after the term of these Terms, provided that Aggregated Data does not include Customer's source code, prompts, or Output, or reveal Customer's other confidential information. As between the Parties, Company owns all right, title, and interest in Aggregated Data. Company does not use source code, Inputs, or Output to train any machine learning or artificial intelligence model, and does not provide Customer Data to any third party to train that third party's models. Company may use Aggregated Data to train and improve Company's own models only if that Aggregated Data is derived from Activity Data, combined with data from multiple customers, and does not include source code, prompts, Output, or other content, or identify Customer or any individual.
9.4 Personal Data. Personal data about Customer and its Authorized Users (such as account and contact information, and any personal data included within code content) is handled as described in Company's Privacy Policy.
9.5 AI Model Providers. Company uses third-party AI model providers to deliver AI Features and may send Customer Data to them solely for that purpose. Company uses only AI model providers whose terms with Company prohibit them from using Customer Data to train or improve their models and from retaining Customer Data longer than needed to provide and secure their services. Company's current AI model providers are identified in Company's Privacy Policy.
10. Confidentiality
10.1 Company Confidential Information. In connection with Customer's use of the Service, Customer and its Authorized Users may become aware of non-public information about the Service, including its underlying technology, methods, architecture, security practices, product roadmap, and pricing ("Company Confidential Information").
10.2 Obligations. Customer will: (a) use Company Confidential Information solely as necessary to use the Service as permitted under these Terms; (b) not disclose Company Confidential Information to any third party; and (c) not use Company Confidential Information to develop, or assist any third party in developing, a product or service that competes with the Service.
10.3 Exclusions. Company Confidential Information does not include information that: (a) is or becomes publicly available through no fault of Customer; (b) was rightfully known to Customer before disclosure; (c) is rightfully received from a third party without duty of confidentiality; or (d) is independently developed without use of Company Confidential Information.
10.4 Compelled Disclosure. Customer may disclose Company Confidential Information to the extent required by law or court order, provided that, where legally permitted, Customer gives Company prompt notice so Company may seek protective treatment.
11. Data security
Company maintains commercially reasonable administrative, technical, and physical safeguards designed to protect the confidentiality, integrity, and availability of Customer Data, consistent with industry practice for software-as-a-service providers that process source code. No method of transmission or storage is completely secure, and Company cannot guarantee absolute security.
12. Data Processing Addendum
Where required by applicable data protection law, Company will make available a Data Processing Addendum incorporating appropriate data protection terms (such as the EU Standard Contractual Clauses) governing Company's processing of personal data on Customer's behalf. A Data Processing Addendum becomes part of these Terms only once executed by both Parties; contact legal@codetogether.com to request one.
13. Intellectual property; feedback
13.1 Company IP. The Service, our website, and all related software, technology, and trademarks (including the "CodeTogether" name and logo) are owned by Company or its licensors and are protected by intellectual property laws. These Terms do not grant you any rights to Company's trademarks or branding.
13.2 Feedback. If you provide suggestions or feedback about the Service, Company may use that feedback without restriction or obligation to you.
13.3 Software License. Subject to these Terms, Company grants you a non-exclusive, non-transferable license to install and use the Software solely to access and use the Service under these Terms. This license ends when your account or subscription ends. You may install the Software only from Company or from a marketplace Company lists for it, and you may not distribute the Software or make it available for download anywhere else. Open-source components in the Software are covered by their own licenses.
13.4 Marketplaces. If you obtain the Software through a third-party marketplace, Company, not the marketplace operator, is the licensor of the Software. The marketplace operator is not a party to these Terms and is not responsible or liable to you for the Software.
14. Third-party services
The Service may integrate with or link to third-party services (e.g., version control providers, communication tools). Company is not responsible for third-party services, and your use of them is governed by their own terms.
15. Privacy
Our collection and use of personal data in connection with the Service, including data collected through the Software, is described in our Privacy Policy, which is incorporated into these Terms by reference.
16. Disclaimers
THE SERVICE AND WEBSITE ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. COMPANY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
AI FEATURES USE MACHINE LEARNING AND MAY PRODUCE OUTPUT THAT IS INACCURATE OR INCOMPLETE. CUSTOMER IS RESPONSIBLE FOR REVIEWING OUTPUT BEFORE RELYING ON IT, AND FOR TESTING AND VALIDATING ANY CODE IN OUTPUT, INCLUDING FOR SECURITY VULNERABILITIES AND LICENSE COMPLIANCE, BEFORE DEPLOYING IT. CUSTOMER IS SOLELY RESPONSIBLE FOR ANY DECISION IT MAKES ABOUT AN INDIVIDUAL BASED ON THE ANALYTICS AND INSIGHTS PROVIDED BY THE SERVICE.
17. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS OR REVENUE, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE OR WEBSITE, AND COMPANY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF THESE TERMS WILL NOT EXCEED ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU PAID COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, WHICHEVER IS GREATER.
18. Indemnification
You will defend and indemnify Company against third-party claims arising from your breach of these Terms, your Customer Data, or your misuse of the Service.
19. Suspension and termination
19.1 By Company. Company may suspend or terminate your account if you violate these Terms, including the Acceptable Use provisions in Section 8, or if required to do so by law.
19.2 By You. You may cancel your subscription as described in Section 5.3. Closing your account stops your access to the Service; billing and cancellation for a paid subscription continue to be governed by Section 5.3 (Cancellation).
19.3 Effect of Termination — Access. Upon termination or expiration of your subscription or account for any reason, your right to access and use the Service will end, subject to Section 5.3 for the remainder of any period you have already paid for.
19.4 Data Export and Deletion. For thirty (30) days following termination (the "Retrieval Period"), Company will, upon Customer's written request, make Customer Data available for export in a standard format. After the Retrieval Period, Company may delete Customer Data, except as required to be retained by law or as reflected in routine backups, which will be deleted in the ordinary course.
19.5 Software Uninstallation. If you or your organization installed the Software, you must uninstall it upon termination of your account or subscription. Company stops collecting data through the Software when your account or subscription ends.
19.6 Survival. Sections of these Terms that by their nature should survive termination or expiration (including Sections 7.5, 9, 10, 11, 13 (except the license grant in Section 13.3), 16, 17, 18, this Section 19, and Section 21) will survive.
20. Changes to these Terms
Company may update these Terms from time to time. If we make material changes, we will provide notice (such as by email or an in-product notice) before the changes take effect. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms. Material changes will not be applied retroactively to a billing period you have already paid for.
21. General provisions
21.1 Governing Law. These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws principles, and the Parties consent to the exclusive jurisdiction of the state and federal courts located in Delaware.
21.2 Entire Agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Company regarding the Service and supersede any prior discussions or agreements on that subject, except a separate written agreement described in Section 1.2, which these Terms do not supersede.
21.3 Severability; Waiver. If any provision of these Terms is held unenforceable, the remaining provisions remain in full force. Failure to enforce a provision is not a waiver of the right to do so later.
21.4 Assignment. You may not assign these Terms without Company's prior written consent. Company may assign these Terms in connection with a merger, acquisition, or sale of substantially all assets.
21.5 Contact. Questions about these Terms may be directed to legal@codetogether.com.